Effective Date: 02/03/2026

DC VOCABULARY 1 (“DC VOCABULARY 1,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

When you use our website or book a consultation, we may collect:

• Name
• Email address
• Phone number
• Booking details
• Messages or communications
• Payment information (processed securely through third-party providers)
• Device and usage data (cookies, analytics)

How We Use Your Information

We use your information to:

• Schedule and manage consultations
• Send appointment reminders and service updates
• Provide customer support
• Improve our services
• Send transactional or service-related communications
• Deliver SMS reminders when you opt in
• Comply with legal requirements

We do NOT sell your personal information.

SMS Communications & Consent

By providing your phone number and explicitly opting in, you agree to receive SMS messages from DC Fluency related to:

• Appointment confirmation
• Reminders
• Scheduling updates
• Customer support
• Service-related notifications

1. Message frequency varies.
2. Message and data rates may apply.
3. You may opt out at any time by replying:
4. STOP – to unsubscribe
5. HELP – for assistance

Your consent is not a condition of purchase.

Mobile Information Sharing

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for marketing purposes.

Your mobile information is used solely to deliver services you requested.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Remember preferences
• Improve performance
• Measure marketing effectiveness

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Third-Party Services

We may use trusted third-party tools such as:

• Calendly
• GoHighLevel
• Stripe
• Twilio / LC Phone
• Analytics providers

These services only process information necessary to provide their functionality.

Your Rights

You may:

• Request access to your information
• Correct inaccurate data
• Request deletion
• Opt out of communications

Contact us at any time to make these requests.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

Contact Information

If you have any questions about this policy or your data, contact:

DC VOCABULARY 1

Email: support@daniel.cordoba@dcvocabulary.com

Website: https://dcvocabulary.com

Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.